๐Ÿก Shaheen Shore

973 James Way Drive ยท Sparta, GA 31087

Common guest questions. Tap any question to expand. Still stuck? Text your hosts below.

๐ŸšซDo we have access to the jet ski or boat at the dock?โ–ผ

Unfortunately, no. We shopped around home insurance policies to find one that would include liability coverage if we let guests use the watercraft โ€” but no insurer is willing to cover it if tenants operate them.

You're welcome to enjoy the dock, swimming, and the water slide (once Dock Power is on).

๐ŸŽตAre there instructions for how to operate the music?โ–ผ

Yes โ€” full step-by-step instructions for the whole-home audio, speaker zones, and TV are in the Smart Home guide.

Open the Music & TV guide โ†’

โšกWe lost power during a storm. Where can I see the status?โ–ผ

You can check the live outage map for our utility (Washington EMC) here:

View outage status โ†’

It shows current outages and estimated restoration times in the area.

๐Ÿ”ŒHow do I turn power on at the dock?โ–ผ

Dock Power is controlled from the wall tablet โ€” full steps are in the Smart Home guide.

Open the Exterior & Dock guide โ†’

Dock Power icon greyed out? If the Dock Power icon is grey on the tablet, a storm likely tripped a breaker. Open the panel box across from the main-floor bathroom โ€” you'll find the tripped breaker on the right side toward the bottom, clearly labeled on the panel. Flip it back on and the dock power should return.
๐Ÿ”ฅCan we use the grill?โ–ผ

Absolutely! Please just make sure to clean up after yourself โ€” especially with heavily marinated meats or fatty cuts. Our cleaner's scope is indoors only, so the grill is on you.

๐Ÿ’‡Do you have a hair dryer?โ–ผ

Yes โ€” it's in the master bath upstairs, in the vanity drawer.